Privacy policy

This policy explains how Farmitly Agro Ltd (RC 9525501), 17 Ontario Street, Suncity Estate, Galadimawa, Abuja, FCT, Nigeria ("Farmitly", "we") collects and uses personal data when you use the Farmitly mobile app, website, feed ordering and marketplace (the "Services").

1. What we collect

• Account details: name, phone number, email address, password (stored encrypted), and your role on a farm (owner, manager or worker).
• Farm records you enter: flock size, egg counts, mortality, feed use, photos, notes, and sales.
• Location: your farm's town or approximate location, used for local weather and delivery. We only use precise location if you allow it.
• Orders and marketplace activity: feed orders, listings, buyer requests, delivery details and ratings.
• Device and usage data: app version, device type, crash reports and basic usage, to keep the app working.
• Waitlist and contact forms: name, phone, town, farm type and number of birds.

2. How we use it

• To provide the Services: your records, reports, alerts, feed orders, deliveries and marketplace listings.
• To let farm owners invite and manage their team.
• To contact you about your account, orders and service updates, including by WhatsApp or SMS.
• To improve the app and fix problems.
• To keep the Services safe and prevent fraud.
• To meet legal obligations.

3. Who can see your data

• Your farm team: people you invite see farm data according to their role.
• Buyers: if you list on the marketplace, buyers see your farm name, area, listing and verification details — not your private records.
• Service providers: hosting, SMS/WhatsApp messaging, delivery partners and (later) payment providers, only as needed to run the Services.
• Authorities: when required by law.

We do not sell your personal data.

4. How long we keep it

We keep your data while your account is active. When you delete your account we delete or anonymise your personal data within 30 days, except records we must keep by law (for example, order and tax records).

5. Security

Data is encrypted in transit, passwords are hashed, and access is limited by role. No system is perfectly secure; we will notify you and the regulator of a serious breach as the law requires.

6. Your rights

You can ask to access, correct, download or delete your data, or object to certain uses. Contact admin@farmitly.com. You may also complain to the Nigeria Data Protection Commission (NDPC).

7. Children

The Services are not meant for anyone under 18.

8. Changes

We will post updates here and tell you in the app about important changes.

9. Contact

Farmitly Agro Ltd · admin@farmitly.com